About Puppet Master Design Co

The Puppet Master Design Co team, dressed in black, standing in a row.

We're a full-service creative agency specialising in brand dilution, strategic inconsistency, and creative decisions made by people who don't understand creative decisions. From AI-generated logos to last-minute colour changes, we'll make sure your brand stands out for all the wrong reasons.

Our mission

To transform questionable ideas into questionable deliverables while maintaining the appearance of a professional creative process.

We deliver world-class creative solutions through a collaborative process in which your opinions always outweigh our expertise. We believe every brand deserves a unique identity, even if that identity changes three times before lunch.

Our vision

A world where every business has forty-seven logos, twelve fonts, three competing brand identities, and absolutely no idea which one is current.

Our values

ValueWhat it means to us
CollaborationWe listen to every opinion, no matter how unqualified.
InnovationWe find new ways to ignore established brand guidelines.
FlexibilityWe can change anything, at any time, for any reason.
ExcellenceWe strive for the highest possible client satisfaction, regardless of the quality of the final product.
TransparencyWe clearly explain why your idea won't work, then do it anyway.
AccountabilityWe accept responsibility for every decision you made.

Our promise

We won't stop until you're happy. Even if that means starting over.

Awards and recognition

The Golden Revision Award

For outstanding achievement in changing something that was already approved.

The Bigger Logo Lifetime Achievement Award

For clients who believe the logo is never big enough.

The Canva Courage Award

For bravery in attempting professional design without professional design knowledge.

The Scope Creep Excellence Award

For turning a two-week project into a six-month relationship.

The Brand Identity Crisis Award

For a company that has changed its colours, logo, fonts and messaging so many times that nobody recognises it anymore.

The Creative Director of the Year Award

For the client who has never opened a design program, but has opinions about every pixel.

The Final-Final-Final Award

For projects with more final files than actual concepts.

The AI Achievement Award

For generating a design in ten seconds and spending the next ten hours trying to make it usable.

Things your designer wants you to know

  1. You hired us for our expertise. Try using it.
  2. Your opinion is important. So is ours.
  3. Design is not a democracy.
  4. Canva is a tool. Not a qualification.
  5. Your brand is not a group project.
  6. Consistency builds brands. Constant changes destroy them.
  7. AI can generate ideas. It can't replace judgement.
  8. The best design isn't always the one you like best.
  9. Your competitor is not your creative brief.
  10. A logo is not a brand.
  11. More revisions don't equal better results.
  12. Brand recognition takes time. Stop starting over.
  13. Creative freedom ends at the first presentation.
  14. You can't build a premium brand on budget decisions.
  15. The problem isn't the design. It's the direction.

You hired an expert. Stop auditioning as one.

A note from the people behind the strings

Puppet Master Design Co is a parody. It is not a real agency, and no real client was harmed in the making of this website (several were gently paraphrased). It was created by Existence Creative for every designer who has ever been asked to make it pop, and for every client brave enough to recognise themselves.

The real point is simple: great branding isn't about giving clients everything they ask for. It's about using expertise to help them achieve what they're actually trying to accomplish.